If you don’t find the answer to your questions below, just contact me and I’ll be happy to answer any questions!
How much does shipping cost?
All orders ship for a flat rate of $5.95 within the United States. Orders over $100 are eligible for FREE shipping!
Will I be charged sales tax?
All printed orders or product orders sent or shipped within the state of Georgia will be charged 7% sales tax.
Do you offer rush services?
I understand that situations often arise where you need items faster than normal and I will do my best to accommodate such requests if possible. Please contact me BEFORE ordering if you need items faster. Extra fees will be required for faster printing and shipping services.
Can I get a digital file to print at home?
Yes, we offer a digital delivery option with all invitations. Your will receive your digital file formatted to fit 2 per page on an 8.5×11 PDF file for printing at home or at a local print shop. You can also request a JPEG digital file for printing at a photo lab instead.
Can I change the colors on a design?
Yes, most items can be completely customized for no additional costs. You can leave your color change requests during ordering.
Do you accept international orders?
I am happy to accommodate international orders. Additional shipping fees will apply, please contact me for pricing BEFORE ordering. Please keep in mind that international shipping tends to take much longer than domestic shipping. When contacting me please let me know what item(s) you are interested in and where it is being shipped to so I can give you an accurate shipping quote.
What is your return policy?
Tickled Peach Studio does not accept returns or issue refunds. If something is wrong with your order or you are not 100% satisfied with your purchase, please let me know and I will do my very best to make it right.
Can I change or cancel my order?
If your order has not gone in to production, I am happy to accommodate changes. If you have approved your proof and your order has gone in to production, no further changes can be made without additional costs. If you wish to cancel your order, Tickled Peach Studio does not issue refunds. If your order has not gone in to production then a store credit will be awarded. After your order has gone in to production, cancellations are no longer possible. Please contact me immediately if you need to change or cancel your order.
Shop Hours and Communications
Tickled Peach Studio is open Monday through Friday from 9am – 4pm EST. However, you might often hear from me at all hours of the day and evening. All communication is done by email.
The information received by Tickled Peach Studio will be kept confidential. Your information will never be given or sold to a third party.